From the customer's request to the refund and the report. No stitching several tools together.
Your own address, your logo and colour. Customers never feel they left your shop.
Required by EU Directive 2023/2673. Paste one snippet and it is handled.
InPost lockers, ORLEN Paczka and many DPD points accept a parcel with just a code from a phone.
Give us the order number and we pull the products from your shop. The customer only ticks what is going back.
Your own list of reasons and a report that shows when one product always comes back for the same reason.
From acceptance to refund. Customers see the same trail you do, so they stop asking by email.
The same form handles withdrawal, an exchange for another size, and a warranty complaint.
File returns from your own panel, listen for status changes, export everything to CSV for accounting.